Who we are
Our website address is: https://giantumbrellacompany.com/. We are Giant Umbrella Company (Xiamen) Design Co., Ltd., a professional umbrella manufacturer and sourcing partner.
Information We Collect and Why
Contact Forms & Marketing Data
When you submit an inquiry through our contact forms (such as “Get A Quote”), we collect the personal information you provide, which typically includes your name, email address, company name, and phone number.
- Purpose: We use this data to respond to your inquiries and provide professional quotations.
- Marketing: By submitting your information, you agree that we may use your contact details for marketing purposes, such as sending you updates about our products or company news.
- Storage: This data is synced with and stored in HubSpot (our CRM for client management) and MailerLite (our email marketing platform). You can opt out of marketing emails at any time by clicking the “unsubscribe” link at the bottom of our emails.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information.
- Google Analytics: We use Google Analytics to monitor and analyze web traffic and to keep track of user behavior. This helps us improve our website experience. Google may use the data collected to contextualize and personalize the ads of its own advertising network.
- Facebook (Meta) Pixel: We use the Facebook Pixel to measure the effectiveness of our advertising by understanding the actions people take on our website. This allows us to show you relevant ads on Facebook and Instagram based on your interests.
Comments
If you leave a comment on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
Who we share your data with
Aside from the service providers mentioned above (HubSpot, MailerLite, Google, and Meta), we do not sell or lease your personal information to third parties. If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
- Comments: Retained indefinitely so we can recognize and approve follow-up comments automatically.
- Marketing Data: We retain your contact information in HubSpot and MailerLite for as long as we have an active business relationship or until you request its deletion.
- Tracking Data: Data collected via Google Analytics and Facebook Pixel is retained according to their standard retention policies.
What rights you have over your data
If you have an account on this site, have left comments, or have submitted an inquiry, you can request an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service. Your inquiry data is processed through our CRM and email marketing servers located in the cloud.
Contact Information
For any privacy-related inquiries or to request data deletion, please contact us:
- Company: Giant Umbrella Company (Xiamen) Design Co., Ltd.
- Address: Room 111, No. 94 Pulin Road, Jimei District, Xiamen, Fujian Province, China 361023
- Email: info@giantumbrellacompany.com / sales@giantumbrellacompany.com
- Phone: +86-13779982457